Deicke Richards

Architecture and design firm

Deicke Richards is a leading multi-disciplinary architecture and design practice with a dynamic portfolio of projects throughout Australia. When the business first turned to Heads-up, it was going through a high growth phase and needed to expand its capacity to efficiently monitor projects. The company had outgrown its timesheet entry system – lengthy manual reporting processes and the lag between data collection and reporting were resulting in valuable time being lost.

The initial brief to Heads-up was for a timesheet entry system with instant reporting capabilities. However, Deicke Richards quickly saw a range of additional advantages. As well as monitoring project costs, they gained real-time visibility of their productivity, which meant more proactive resource allocation.

Heads-up was tailored to the precise needs of Deicke Richards – a key factor in their decision-making – and the Heads-up team worked alongside the business to ensure seamless implementation and ongoing value through flexibility. Benefits to the business have included highly user-friendly and easy processes for non-technical team members, significant time savings, flexibility through web-based processes and more responsive project oversight. Because Heads-up automatically imports project data from MYOB, single-entry data management has created even more efficiency. The overall efficiency enabled by Heads-up has boosted the company’s ability to run the business effectively by having rich information at their fingertips. The solution also came at a price that was the most competitive in the marketplace for the range of benefits and features Heads-up offered.

“Heads-up has made a huge difference to Deicke Richards and better enabled the effective and efficient operation of our business behind-the-scenes. We’re more proactive; we can produce reports for management as soon as timesheets are entered; and we’re able to delegate report access so all project managers can control their workflow better and faster without needing to rely on administration. The webbased advantage is also huge. Our team saves time and can enter data from anywhere in the world. They’ve logged on from Singapore to the United States and have been able to keep our processes up-to-the-minute despite being away from the office. Because it’s easy for our team, they see it as an advantage rather than an onerous part of their day. Working with the Heads-up team has been a pleasure because they’ve tailored Heads-up to meet exactly what our business needs.”

– Anne Dobson, Office/Finance Manager, Deicke Richards